Watch Document 72 Hours Season 9 Episode 17 Online

Meeting in person isn't easy these days, so sending a written message is a personal way to stay in touch. A stationery shop in Ginza, Tokyo, has over 5,000 items in a two-floor card and letter pad section. The customers included a man writing to his wife on their wedding anniversary for the first time; a company worker sending messages to clients she cannot meet due to coronavirus restrictions; and a woman cheered by handwritten letters from her grandmother. For 3 days, we asked what messages they would write.